Support

We keep support fast, direct, and human. Send clear repro steps or a short screen recording and we’ll help quickly.

Contact channels

• Email: support@mzjpg.com
• Roadmap & feature requests: support@mzjpg.com
• Teams & licensing: support@license.mzjpg.com

Troubleshooting checklist

• App behaving unexpectedly? Check you’re on the latest version from the App Store, then restart the app.
• Feature not working as expected? Note the exact steps to reproduce, your device model, and OS version.
• Permissions prompt? Our apps request only the minimal permissions needed for the feature you’re using — you can review or revoke these anytime in system Settings.

If you’re blocked, tell us which product you’re using, when it happened, and any error messages you saw. We usually respond within one business day.